- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Honest and DependableTook my car here two weeks ago for a smog check. 10 minutes. Easy breezy. Even better deal with a Groupon. Talked with the Owner Mario about other services since I was at 60,000 miles. He offered me a great deal on a trans fluid and coolant change. I checked and my trans fluid with pretty dark. Suppose to be pinkish. Dealership asked for twice as much. Small shop and operation. But i sat and watched as they worked on my car. No shady business. Even put air in the tires.
Best Auto ShopExcellent work! I was very pleased with the timeliness and customer service. The services are at an accessible price and location is convenient for me. Thanks guys!
Great PricesMario was great! He got me in and out real quick. The smog check was only $45, which is the least expensive I've found around here. He also plays good classic rock and has an awesome wood framed Abbey Road pic! 2 thumbs up from me!!
Highly RecommendedGood people. Good rates. Highly recommend.
Honest Auto ShopGreat guys, they know what they're doing. Went in because I failed smog and needed my truck repaired. They took care of me, it took longer than expected, but they gave me updates. Honest good people.
Great Customer ServiceThis is the first time I've had a great, fast and courteous service for any smog or mechanic work. I am definitely coming back and I am a believer!